Online Chat Agent Job at Amend Treatment, Los Angeles, CA

  • Amend Treatment
  • Los Angeles, CA

Job Description

Job Description

Position: Online Chat Agent

Organization: Amend Treatment

About the Organization: Amend Treatment is a residential mental health treatment organization based in Malibu, California. The company provides personalized, evidence-based care for adults experiencing mental health and co-occurring challenges, with a focus on individualized treatment, therapy, and long-term recovery in a supportive residential environment.

Job Responsibilities:

  • Provide online chat support to individuals seeking information about mental health treatment options.
  • Answer inquiries about Amend Treatment programs, services, and admissions process.
  • Engage with website visitors in a professional and empathetic manner to provide support and guidance.
  • Assist potential clients in scheduling assessments and appointments with treatment specialists.
  • Document and maintain accurate records of online chat interactions.
  • Collaborate with the admissions team to ensure a seamless transition for individuals seeking treatment.

Essential Qualifications:

  • Strong communication skills, both written and verbal.
  • Empathetic and compassionate approach to supporting individuals in crisis.
  • Ability to multitask and stay organized in a fast-paced environment.
  • Basic knowledge of mental health conditions and treatment options.
  • Proficiency in using online chat platforms and CRM systems.

Desired Experience:

  • Minimum of 1-2 years of experience in a customer service or mental health support role.
  • Experience working in a healthcare or mental health treatment setting is a plus.
  • Prior experience with online chat support or telehealth services preferred.

Salary & Benefits:

  • Salary Range: $25 - $30 per hour
  • Currency: USD
  • Frequency of Payment: Monthly
  • Maximum Experience Required: 2 years
  • Qualification Required: Bachelor's Degree in relevant field
  • Employment Status: Full-time
  • Benefits: Health insurance, dental and vision coverage, retirement plan, paid time off

Job Tags

Hourly pay, Full time

Similar Jobs

Confidential

Shipping/Receiving Clerk Job at Confidential

 ...a dependable and motivated Entry-Level Shipping Associate to join our team. This position...  ...responsible for preparing orders for shipment, receiving and organizing inventory, and ensuring...  ...to apply; previous shipping or warehouse experience is a plus but not required.... 

FREIGHT BREAKERS LLC

Lumper (unloaders) NIGHT SHIFT 5PM-3:30AM Job at FREIGHT BREAKERS LLC

 ...possible. This job is physically demanding but financially rewarding: ~$60-$160 PER TRAILER (MORE TRAILERS, MORE MONEY)~ NO EXPERIENCE NEEDED, WE WILL TRAIN ~5PM-3:30AM (10hrs)~ SUNDAY-WEDNESDAY ~ WEDNESDAY-SATURDAY MUST HAVE: Reliable transportation... 

Figure

Sales Development Representative (SDR), Enterprise Job at Figure

 ...0 Fintech Companies]( and [CNBCs Worlds Top Fintech Companies]( About the Role As an Enterprise Sales Development Representative (SDR) at Figure, you will create the first conversation with our largest prospective partners. You will work a named account list rather than... 

Snell Motor Companies

Body Shop Detailer - Snell Collision Center Job at Snell Motor Companies

 ...repairs are complete. Key Responsibilities Clean and detail vehicle interiors and exteriors to a high standard Wash, dry, polish, and wax vehicles; vacuum and shampoo interiors Prepare surfaces for paint or repair by removing contaminants... 

Iowa Public Radio

Political Reporter & Editor Job at Iowa Public Radio

 ...stories of election campaigns, parties, and voters, we might be looking for you. Iowa Public Radio is hiring a political reporter-editor in our Des Moines newsroom. Youll report on state politics for our broadcast and digital platforms and lead our coverage of the Iowa...